Here are some frequently asked questions (FAQs)
1. What types of snacks do you offer?
We offer a wide variety of healthy snacks including kilishi, kuli-kuli, chicken candy/chips, popcorn, and fresh drinks like tigernut, watermelon, lemon and other healthy alternatives. You can browse our full selection by category on our website.
2. Are your snacks gluten-free?
Yes, our snacks are gluten-free, and we clearly label them on the product pages. You can filter our snacks by gluten-free options for easy browsing.
3. How can I place an order?
Simply browse our selection of snacks, add items to your cart, and proceed to checkout. You can create an account or checkout as a guest.
4. What if I have an allergy to a specific ingredient?
We list all ingredients and potential allergens for each snack on the product page. If you have a specific allergy concern, please consult the product description or contact our customer service team for more information.
5. How do I cancel or modify my order?
Once an order is placed, it is processed quickly. Please contact our customer service team immediately if you need to make changes or cancel your order. We will do our best to accommodate your request before delivery.
6. Can I subscribe to receive snacks regularly?
Yes, we offer a subscription service that delivers your favorite snacks on a regular basis. You can choose the frequency and modify your subscription anytime.
7. How do I know which snacks are the healthiest?
We provide detailed nutrition information on each product page, including calorie count, ingredients, and any health benefits. You can filter snacks by specific dietary needs, such as low-calorie or high-protein options.
8. Do you offer any discounts or promotions?
We often run sales, discounts, and promotions. To stay updated on our latest offers, sign up for our newsletter or check our social media/website’s promotions section.
9. How can I contact customer service?
You can reach our customer service team via email orders@carochi.ng or through our contact form on the website