Who we are
At carochi.ng, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website and make any purchase.
1. Information We Collect
We collect personal information that you provide when you:
– Create an account or place an order
– Sign up for our newsletter
– Contact customer service
– Participate in promotions or surveys
The personal information collected may include:
Name, email address, delivery address, phone number, payment information etc.
2. How We Use Your Information
We use the information we collect to:
– Process your orders and payments.
– Communicate with you about your orders or for customer support inquiries.
– Improve our products and website experience.
– Send promotional emails or newsletters (you can unsubscribe at any time)
– Ensure security and prevent fraud
4. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your information with:
– Third-party payment processors to complete transactions
– Delivery vendors to deliver your confirmed orders
– Service providers who help with website hosting, marketing, and other business functions.
– Law enforcement or government agencies, if required by law.
5. Data Security
We implement industry-standard security measures to protect your personal data, including encryption and secure payment gateways. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Cookies
We use cookies to improve your website experience, analyze website traffic, and provide personalized content. You can control cookies through your browser settings.
7. Your Rights
You have the right to:
– Access, correct, or delete your personal information
-Opt-out of receiving promotional emails
To exercise these rights, please contact us (email hyperlink (orders@carochi.ng)).
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date”.